Cisco Unified Communications solutions can help your small business grow

cisco-voip 2An office phone system—every business needs one to stay in touch. But an office phone system that runs on your Internet Protocol (IP) network can give your small business much more than phone connectivity.

Here are a few of the benefits that an advanced, IP-based office phone system can provide your small business:

  • A converged network combines voice, data, and other applications such as video conferencing on a single IP network. You’ll have only one network to manage instead of separate networks for your office phone system and your data.

Cisco Meraki is the leader in cloud controlled WiFi, security,routing

Cisco Meraki has revolutionized the world of network management, reducing cost and complexity for tens of thousands of customers. With so many organizations operating distributed networks, Meraki provides an elegant solution that scales beautifully, with no loss of performance, lightening the administrative load and delivering exceptional operational savings.The Cisco Meraki portfolio is centrally managed from the cloud. The feature-rich, easy-to-use Meraki cloud architecture can enable customers worldwide to solve new business problems and reduce operating costs.

      • Manage your entire network from a single dashboard
      • Control users, applications, and devices
      • Scale from small sites to enterprise deployments

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Internet of Everything

 

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What is the Internet of Everything?

The Internet of Everything is the intelligent connection of people, process, data and things.

Why is the Internet of Everything important?

The Internet of Everything brings together people, process, data and things to make networked connections more relevant and valuable than ever before – turning information into actions that create new capabilities, richer experiences and unprecedented economic opportunity for businesses, individuals and countries.

How does the Internet of Everything relate to the Internet of Things?

The “Internet of Everything” builds on the foundation of the “Internet of Things” by adding network intelligence that allows convergence, orchestration and visibility across previously disparate systems.

The release of Cisco identity services Engine 2.0

 

blog-cisco-2.2Cisco ISE is a security policy management platform that provides secure access to network resources. Cisco ISE functions as a policy decision point and enables enterprises to ensure compliance, enhance infrastructure security, and streamline service operations. Cisco ISE allows enterprises to gather real-time contextual information from networks, users, and devices. The administrator can then use that information to make proactive governance decisions by tying identity to various network elements including access switches, wireless LAN controllers (WLCs), Virtual Private Network (VPN) gateways, and data center switches. Cisco ISE acts as the policy manager in the Cisco TrustSec solution and supports TrustSec software-defined segmentation.

Call Center Software for Improved Management and Service

Call center software solutions are built to help optimize your contact center performance through improved customer service and efficiency.The advantages of such solution is that it bridge the gap between traditional ACDs and IP infrastructures, integrating voice, chat, e-mail, and Web collaboration applications. This allows your organization to maintain current investments in call center products such as ACDs, IVRs, and PBXs while taking advantage of the wide range of other solutions.

There are many call center software solutions from different vendors (OEMs) that can be used to optimize your contact center performance.Call center software from Cisco  is one of the best software that allows any company to manage their customer interactions based on almost any contact attribute.